Pushing for a hassle-free service in regards to traffic duties, Dubai RTA has managed to work around most problems with a digital solution. Cutting down mundane trips and long waiting times at the RTA centres in the city, the authority now lets you do most work either via the internet or their own smartphone applications.
Four of RTA’s applications that can make your life better are here-
The Dubai Drive app is available for free on both Apple App Store as well as Google Play Store. Mentioned below is the list of features available:
a) mChat ‚Äď allows you to contact the RTA customer service agents through instant messaging at anytime
b) Green Points ‚Äď offers the ability to gather green points with every mobile transaction you perform
c) Request for a Dubai plate number
d) Apply for a lost or damaged driver‚Äôs license replacement
e) Apply for the renewal of the vehicle registration, vehicle registration card or a change of plate number
f) Apply for a Vehicle Ownership Certificate
g) Inquire about or pay for traffic fines
h) Register and renew your vehicle and driving license
i) Green point system
j) Driver mode dashboard
k) View licenses, vehicle registration cards and distinguished plate certificates
l) Access your Traffic File official documents easily on iOS and Android mobiles
m) For salik, pay fines or top up your account¬†using a credit car
n) View recent activity
o) Give feedback and report a technical problem
p)¬†mPay and ePay services for secure payments online and through the app
q) Locate the closest RTA center with the app‚Äôs GPS functionality
r) Apply for a distinguished number plate or for the replacement of a lost or damaged distinguished plate number certificate
s) Enhanced search within the apps.
The RTA Dubai app has been an award-winning app for the past three years and is available for free on Google Play Store, Apple App Store as well as Windows Store.
Notable features of the app include:
a) Usable via smart Watch.
b) A multi-lingual feature, supporting: Arabic, English, Hindi & Russian Language.
c)Registration for new users and login for those possessing an RTA account. Moreover, the ability to enable discussion with RTA Agents via Live Chat.
d) Personalized dashboard, providing users with a panoramic view of their profile along with links to important emergency numbers, government services and weather condition for safe driving.
e) Parking services for guests and logged-in users to pay for parking and remember their parked location as well as finding parking locations in Dubai.
f) Violations’ inquiry and payment using the DSG payment gateway.
g) Nol balance inquiry, top up and view past transactions as well as Trip history.
h) Salik balance inquiry and top up using recharge cards.
i) Guest users to book a Taxi via the Taxi booking number, where logged in users to order a Taxi using the app booking service.
j) Practice theory test, which familiarizes the drivers with the Dubai RTA Theory test.
k) Find and navigate to RTA Customer Happiness Centers feature, using maps.
l) Key information about RTA along with its directory of services, locations and FAQs.
m) Green points calculator for guest users and the user‚Äôs green points for logged-in users, which translates into savings in time, carbon dioxide emissions and costs by utilizing public transportation.
Available for free on both Android as well as iOS app stores, the RTA Smart Drive App needs no internet connection to navigate your way through Dubai. The RTA Smart Drive App provides turn-by-turn voice and visual instruction, automatic re-routing and speed limit alerts while displaying points of interest along the drive.
Its main features are:
a) ‚ÄėLive Traffic‚Äô lets you know where traffic is slow, give updates regarding roadwork and accidents, and re-routes your trip when needed.
b) View real-time traffic information instantly and adjust travel times on multiple saved routes.
c) Follow updated UAE map locations of Metro, Tram, Bus and Marine stations in Dubai.
While one can recharge and access their Salik information via the Dubai Drive app. A better alternative is the Salik App. Available for free for Android, iOS, Windows as well as Blackberry devices, the Salik app lets you access your account on the go.
Its features include:
a) Salik balance inquiry
b) Recharge any account
c) Salik tag activation
d) View Salik account registered vehicles
e) View recent trips
f) Salik fine management.